Which messaging channels does BotBox support?

BotBox supports all 5 major platforms: Facebook Messenger, Telegram, Viber, LINE, and embeddable Web Chat Widgets. All incoming messages arrive in one unified shared inbox in real time.

Can multiple team members use BotBox simultaneously?

Yes! BotBox is built as a collaborative team inbox. Multiple team agents can reply, assign conversations, and collaborate with private internal notes without colliding.

Do you support local Myanmar payment methods?

Yes. In addition to standard cards, we support KBZPay, WavePay, AYA Pay, CB Pay, and Direct Corporate Bank Transfers. Official tax invoices and receipts are issued upon activation.

Can I upgrade or cancel my subscription anytime?

Absolutely. You can switch between Monthly and Annual billing or upgrade your contact limits at any time directly inside the billing portal.

Is BotBox compliant with Meta and international messaging policies?

Yes. BotBox strictly adheres to official Meta Graph API terms, Telegram Bot API policies, and local Myanmar eComReg guidelines for security and consumer data privacy.

BotBoxOmnichannel

Customer Engagement

Trial

Connect Unlimited Bots · 3-Day Free Trial

Connect Unlimited Bots. One inbox for every chat.

Q: What happens when my 3-day free trial ends?

You can choose to subscribe to Starter, Growth, or Business to continue uninterrupted. Your bot configurations, conversation histories, and contact records remain completely preserved.

Connect unlimited bots across Facebook, Telegram, Viber, LINE & Web Chat. Automate replies with visual flow builders, assign team agents, and never miss a paying customer again.

Start 3-Day Free Trial View Pricing & Plans

No credit card to startSet up in about 2 minutesKBZPay & Wave accepted

Live Product Experience

Experience the Ultra-Fast Shared Inbox

Built for sales velocity. Real-time WebSocket synchronization across all connected channels and team seats.

botboxmm.com/dashboard/inbox

Live Sync Active5 Channels Connected

Channels:

Click any channel to test

InboxAll (5)

Bulk Select

⌘K

ACTIVE: all (5)

Sarah Jenkins

1:20 PM

BotBox Fashion Store

Yes please! I'd like to order 1 Pastel Pink dress in Size M...

Alex Morgan

2:45 PM

Demo Support Bot

Sounds great, can I complete payment via digital transfer right now?...

Daniel Vance

11:30 AM

BotBox Official Viber

Hello support, has Order #BB-8920 been dispatched yet?...

Nilar Win

Yesterday

BotBox Global Support

Hi support! Can I check if international shipping to Bangkok is available?...

Website Visitor #412

10:15 AM

botboxmm.com Widget

Hi support! Does the 3-day free trial include Facebook and Telegram integration?...

Sarah Jenkinsopen

BotBox Fashion Store•FB-209418

BotBox Support

Today

Hi there! I saw the floral dress on your latest Facebook post. Which sizes and colors are currently in stock?

1:20 PM

Hello Sarah! 🌸 We currently have Size M and L in stock in both Navy Blue and Pastel Pink.

1:20 PM • Auto-Reply

🤖

Awesome! I'd love to order the Pastel Pink dress in Size M.

1:21 PM

BotBox Support(Support Agent)

Perfect! I've reserved Size M (Pastel Pink) for you. Could you share your delivery address and contact number? Thank you! 💕

1:22 PM

InsertNote

↵ Send • Shift+↵ New line

All 5 Major Communication Channels — Unified In Real Time

Facebook Messenger

Pages & Direct DMs

Telegram Bot

Fast Bots & Channels

Viber Business

Official Chat Bots

LINE Official

Customer Care & Broadcast

Live Web Chat

Embeddable Website Widget

Facebook Messenger

Pages & Direct DMs

Telegram Bot

Fast Bots & Channels

Viber Business

Official Chat Bots

LINE Official

Customer Care & Broadcast

Live Web Chat

Embeddable Website Widget

Facebook Messenger

Pages & Direct DMs

Telegram Bot

Fast Bots & Channels

Viber Business

Official Chat Bots

LINE Official

Customer Care & Broadcast

Live Web Chat

Embeddable Website Widget

500,000+

Messages Handled Monthly

High-throughput messaging engine

99.9%

Operational Uptime SLA

High availability cloud clusters

< 1.2s

Auto-Reply Latency

Instant automated keyword response

5-in-1

Channels Unified

FB, Telegram, Viber, LINE & Web

Tailored For High-Volume Customer Service Across Industries

Retail & E-CommerceMulti-page Facebook & Messenger stores

F&B & DeliveryInstant menu & order inquiries on Telegram

Clinics & HealthcareAppointment scheduling on Viber & LINE

Education & AcademiesCourse inquiries and student support

Travel & HospitalityBooking confirmations & real-time answers

Wholesale & B2BPayment slips and sales agent assignment

Quick 3-Step Setup

Launch in Less Than 2 Minutes

No complex coding or server setup required. Start managing customer conversations immediately.

Connect Your Channels

Link Facebook Pages, Telegram Bots, Viber Bots, and LINE accounts with 1-click token authorization.

1-click sync

Build Automated Flows

Configure instant welcome replies, keyword triggers (e.g. "price", "order"), and interactive product menus.

Zero-Code Flow Builder

Close Deals as a Team

Collaborate in one live inbox. Assign sales reps, write internal customer notes, and close orders 5x faster.

Multi-Agent Inbox Access

Enterprise-Grade Capabilities

Everything Your Support & Sales Team Needs

Designed from the ground up for high-volume customer service operations.

WebSocket 60fps Sync

Omnichannel Unified Team Inbox

No more switching browser tabs. Facebook Messenger, Telegram, Viber, LINE, and Web Chat messages stream into one unified workspace with instant collision prevention.

Incoming Multi-Channel Streams● 5 Connected

Ma Thiri May

Floral dress size M...

Ko Aung Min

KBZPay slip sent...

U Kyaw Swar

Order #BB-8920...

Visual Flow Builder

Automate 24/7 inquiries with instant keyword triggers, product catalogs, and interactive reply menus.

⚡ Keyword Trigger"price" / "order"

↓

🤖 Auto-Reply< 1.2s delay

↓

🏷️ ActionTag "VIP Lead"

Collision Shield & Handover

Real-time typing detection prevents multiple agents from colliding or answering the same customer twice.

BotBox Support is viewingLocked

Live SLA & Velocity

Measure peak chat hours, agent response velocity, and resolution times with automatic SLA alerts.

< 1.2s

Response Speed

99.9%

Resolution SLA

Private Notes & Lead Tags

Keep private internal customer notes and segment VIP buyers with custom color-coded tags.

⭐ VIP Buyer📦 Paid Order🛍️ Wholesale

Simple, Transparent Pricing

All Features Included. Pay by Contacts.

All plans include all 5 messaging channels, visual flow builders, team inbox, and broadcasts. Scale affordably based strictly on your active contact capacity.

All BotBox Plans Include 100% Core Features:

Zero feature gating — 100% of core platform capabilities included on every plan

5-in-1 Channels All Unlocked

Unlimited Team Seats

Visual Flow Builder

3-Day Free Trial

MonthlyAnnualSave 17% (2 Months Free)

Interactive Contact Calculator

Calculate by Your Audience Size

All core BotBox features (5-in-1 Channels, Unlimited Team Seats, Flow Builder, Broadcasts, and Analytics) are 100% unlocked on every plan. Scale affordably based strictly on your active contact capacity.

60,000MMK / mo

Billed monthly

Audience Capacity

2,000Active Contacts

Recommended Plan:Starter Plan

2,000 (Starter)8,000 (Growth)20,000 (Business)20,000+ (Custom)

Quick Select:

All 5 Channels: FB, Telegram, Viber, LINE, Web

Unlimited Agents: Team seats with zero per-user fee

Flow Builder: Visual chatbots & instant auto-replies

Targeted Broadcasts: Tag filtering & bulk messaging

Real-Time Analytics: Response time SLA alerts & export

Risk-Free Trial: 3 days full access, no card needed

Start Free Trial on Starter

View Full Feature Comparison Matrix

Common Questions

Frequently Asked Questions

You can choose to subscribe to Starter, Growth, or Business to continue uninterrupted. Your bot configurations, conversation histories, and contact records remain completely preserved.

Ready to Supercharge Your Sales Chats?

Join leading businesses and teams using BotBox to automate replies, assign agents, and delight customers.

Start 3-Day Free Trial