All Systems Fully Operational

Real-time monitoring across Yangon edge & Singapore cloud clusters.

Refreshed live

90-Day Uptime99.99%

Avg Response Latency< 120ms

Active Incident Count0

SLA Guarantee99.9%

Service Components

Status & 30-Day SLA

Omnichannel Team Inbox & WebSockets

99.99%Operational

Facebook Graph API & Messenger Webhooks

99.98%Operational

Telegram Bot Gateway & Webhook Ingestion

100.0%Operational

Viber Business Bot Ingestion

99.99%Operational

LINE Messaging API Webhook Processor

99.97%Operational

Automated Keyword & Flow Reply Engine

99.99%Operational

High-Availability Database & Storage Clusters

100.0%Operational

Local Payment Notification Webhooks (KBZPay/Wave)

99.99%Operational

Zero Single Point of Failure (SPOF): BotBox infrastructure runs redundantly with automated failover and daily point-in-time data backups. Webhook ingestion is queued via resilient message brokers ensuring zero dropped customer messages even during peak traffic spikes.